One record for every customer, from the first call to the signed deal. Your team works on it from the web and from the phone, and every plan includes all of it.
Every enquiry starts as a lead. When it is real, convert it into a deal in one click; the contact, the company and the whole history come along.
Deals move through your stages on a board. Drag a card when something changes, and the value of each stage updates as you go.
Salespeople call from the phone app. When they hang up, the app asks how it went: answered or not, roughly how long, a note and the next step. It takes about ten seconds.
Tasks and notes live on the record they belong to. Each salesperson opens the app to what is due today, and managers can see what is overdue.
Managers see calls, connect rate, talk time and pipeline for each person and for the whole team, by day, week or month. What the phone measured is kept apart from what someone typed.
Demo data. Answered rate counts only calls with a known result.
Managers keep one price list. Salespeople add products to a deal and the value adds itself up, in Kuwaiti dinar to three decimals.
Every screen works right to left, on the web and in the app. Each person picks Arabic or English for themselves; the data is the same.
Decide who sees what, and set how fast new leads must get a first reply. The owner adds and removes people; plans set how many can use it.
Plans differ only by team size. Start with three people and grow when you need to.