Who we are
Sales Power runs this website, the sign-in and billing pages, the hosted CRM workspaces and the phone apps. This policy explains what personal data we handle and why.
There are two kinds of data. Account data is what we need to sell and run your subscription; for that we decide how it is used. Workspace data is everything your team stores in the CRM; for that your company decides, and we handle it only on your behalf.
What we collect
- Account data: your company name and workspace address, the owner’s name, email and mobile number, the plan and billing history.
- Payment data: the payment provider tells us whether a payment succeeded and its reference. We never receive or store card numbers.
- Users: the name, email and role of each person added to a workspace, and when they sign in.
- Workspace data: leads, contacts, companies, deals, products, tasks, notes and call records your team enters.
- Technical data: IP address, browser or device type and error logs, kept to run the service securely.
The phone app and calls
The app never records calls or their audio. After a call it asks the salesperson for the outcome and a note.
On Android, with your permission, the app reads the call history only to find the duration and whether a call to a customer was answered. It does not upload your phone’s full call history or your phone contacts.
Calls and notes made without signal are kept on the phone until they can be sent to your workspace.
How we use it
- to create and run your workspace, and to sign people in;
- to take payments, send renewal links and keep billing records;
- to send service emails such as password resets and notifications;
- to keep the service secure, fix problems and answer your questions;
- to meet legal and accounting obligations.
We do not sell personal data, show advertising, or use your workspace data for anything other than running your service.
Where data is kept
The service runs on servers in the European Union. Each company’s workspace has its own separate database, and connections to the service are encrypted.
How long we keep it
Workspace data is kept while the subscription is active and for 90 days after a workspace is cancelled or left unpaid, then deleted. Backups that still contain it are overwritten within a further 30 days.
Billing records are kept for as long as accounting law requires.
Your choices and rights
You can ask us to see, correct, export or delete personal data we hold about you. If the data is inside a company’s workspace, that company manages it, so contact them first; we will help them answer you.
Workspace owners can export their data at any time, or ask us at support@sales-power.me.
Changes and contact
We will update this page if our practices change, and tell workspace owners about important changes.
Questions about privacy: support@sales-power.me.